Our process, start to finish

A great partnership starts with clarity. Here’s what working with us looks like, from the first call to go-live, with a calm pace and zero mystery.
The Rubber Duckers process

The 3 Cs we build everything on

We keep things clear and collaborative, so you always know what’s happening and what’s next. The full, nerdy version lives in our process docs.

Clarity

We start by getting to know you.

Before we touch a design or write a line of code, we get clear on your audience, your message, and what “success” looks like for this project. We’ll ask the right questions, listen properly, then turn the answers into a plan that’s realistic, focused, and easy to follow.
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Craft

Built from scratch, because it matters.

We don’t do templates, we design and build around your personality, content, and customer journey. Every page is made with intent, structure that guides people, visuals that fit the story, and details that make the whole thing feel premium.
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Care

The relationship doesn’t end at launch.

We hand things over properly, stay close while it settles, and help you keep improving over time. From updates and fixes to new pages, new ideas, and ongoing support, we’re here to keep the site performing and evolving.
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