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Last updated: 16th August 2025
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2 min read

Our Partnership Philosophy

Rooted in freelance collaboration, we partner with clients on web, video, and photo projects with total transparency and a refreshingly drama-free process.

We didn’t launch as a big agency—we started as a crew of specialist freelancers who loved teaming up on web, video, and photo projects. That cross-disciplinary DNA is still our super-power today. Whether we’re crafting a website, filming a promo, or retouching a photo set, we show up as partners, not just suppliers. We care about your business as fiercely as we care about our own.

Clarity & Transparency—From Day One

Everything lives in your private Client Portal: milestones, files, to-dos, and progress bars—making open communication the norm, with no hidden black-box magic. If we think an idea won’t serve you, we’ll say so (politely but plainly). If you need a copywriter, SEO pro, or marketing expert, we’ll pull in the right freelancer from our trusted network.

Two-Way Collaboration

Great output needs great input. You bring the insider knowledge—brand stories, testimonials, and product quirks. We bring the creative chops and best-practice know-how to turn those raw ingredients into videos that pop, photos that sell, and websites that work overtime. Quick feedback loops keep momentum high. And before we hand over the keys, we’ll train you to be fully confident driving your shiny new thing.

Why We Work This Way

We’ve all seen projects crash when expectations go fuzzy. So we stay radically transparent on scope, timing, and costs, and we ask the same in return (no surprise features at 4 pm on launch day, please!). The payoff is a project that feels easy, fun, and 100% drama-free—and an outcome we’ll all be proud to shout about.

Join us for a partnership where the journey is as enjoyable as the result. Cameras rolling, code compiling—let’s make something brilliant together.

What can I say! From start to finish, Chris Ross & Jay have all been fantastic! This is the first time I’ve had any involvement in building a new website for my business & they were all so patient with me as I struggled to make decisions let alone work out how to make edits. But Chris especially helped guide me to assist, so they could build me the most awesome website EVER! The photography & videos all brought the site to life, along with creating some fab images & videos I could use on social media. I wouldn’t hesitate to recommend this professional, friendly, fun & happy company to anyone! Thanks guys you’re ducking awesome 🐥

Hannah Lewis
Hannah Lewis
Owner, Bridge Beauty